Sat, 03 Dec 2011 01:33:26 -0700 http://www.prodata-software.com/diveshop-manager/ All around scuba diving and software en http://www.prodata-software.com/diveshop-manager/images/logo.gif http://www.prodata-software.com/diveshop-manager/ support@prodata-software.com http://www.prodata-software.com/diveshop-manager/Article27.html With the new release of DSM 2.9.0 we have added a few more useful fields in the customer and in the staff section of our dive center software. Sometimes you will need to export your customer data or your staff data. There are several reasons to do this, one of them being an instructor leaving the dive center and wanting to take his student data with him. While this was possible since a while now, we couldn’t export specific fields in a specific order. We have completely revamped the entire export section on both, the customer and the staff database. The reason to do so was a client who works as an agent and needed to send customer and staff lists with particular fields to dive operators overseas. Customer and staff data can now be printed, stored as .pdf file and/or exported as .xls or as .tab file. The data can then be reused for all kinds of other tasks like for example, importing it into a sophisticated newsletter software like SendBlasterPro2. All details about this update can be found in the user manual under section 3.8. The user manual is as away, directly accessible from the start menu of the software. Download the update here! Read the readme.txt file, included in the update package for details on how to update DiveShopManager Sat, 03 Dec 2011 01:33:26 -0700 http://www.prodata-software.com/diveshop-manager/Article26.html Now you can ask questions about DiveShopManager directly on our website! Anything you might want to know, anything that is unclear to you and any problem you might run into, when starting to work with our Dive Shop Management software, can now be solved quickly and easily with our new live chat. Simply click on the blue button in the right bottom corner of the website and enter your question there. On Sundays and in the rare occasions when nobody answers right away, you can leave us a message in the same box and we will get back to you a.s.a.p. You can also add prodata-software to your Skype, and reach us at any time over Skype, which allows for screen sharing and easy communication in case you want us to explain something directly on your computer screen. Coming Soon! We are busy developing version 3.0 of the software, which will be revolutionary! Version 3.0 is not only going to be an update of the software but rather a complete rebuild. The first thing you will realize is that we reduced the software main files from the momentarily 11 files, to one single file only. This improves the performance immensely and will make the software a lot faster. Besides this; DiveShopManager also will get a new look! No worries though, it will all be at the same place and the software will be even easier to handle than it is already. We are planing the final release of DSM 3.0 in the middle of December. Check back frequently to get the latest development news or sign up for our newsletter here to be always up to date. The best part on the new version is that DiveShopManager 3.0 will be completely network friendly. DSM 3.0 can be used for multiple dive centers and works perfectly fine on a terminal server. This allows for a master control and entries from all dive center to one single server. It will also work from multiple work stations in a single dive center. A test login to our terminal server, where you can try the functionality and the performance yourself, will be available soon. Contact us if you would like to be amongst the first ones to try DSM online! Sun, 13 Nov 2011 21:35:31 -0700 http://www.prodata-software.com/diveshop-manager/Article24.html On August 10th we released version 2.8.1 of DiveShopManager. We have done several performance changes and we added a few features as well. The customer file has now an equipment rental form with the complete paperwork attached, ready to print out individually for each customer if needed. Already known parts of the customer data is automatically entered to the form. We also added two additional fields in the diving equipment section of the customer file for booties and for weights. The latter may come in handy for planing beach dives with divers who previously made boat dives already. We also created a new tutorial video on how DiveShopManager automatically calculates, and accounts for, fun dives in the staff wages section and in the customer invoice section. If you are trying DiveShopManager in your dive center and you are running into problems or you don't understand a part described in the user manual,please let us know and we will produce a tutorial video about it. We always appreciate your feedback! Thu, 11 Aug 2011 00:23:05 -0600 http://www.prodata-software.com/diveshop-manager/Article23.html With the new version of DiveShopManager we have improved the partner section of DSM and created direct connections between partners and customers invoices. We also implemented a voucher section for customer who are referred by partners/agents. So if your dive center has agents working in town or in an other country for that matter, they can now either cash in the complete price of the services they sell for you, or they can cash in a percentage/deposit that isn't bound anymore on their commissions; thus can be as high as you wish. Agents can then be billed out of the partner section of DSM for the reminder of the sum. The invoice for the agent can be sent via email directly out of the software or printed to be sent by fax. The customer comes with a voucher from your agent and the sum of the voucher can then be added to the new voucher section of the customer invoice. The sum of the voucher will be automatically deducted from the customers invoice no matter what additional services or goods he/she will buy at your dive resort. The easiest way to handle the goods and services that agents/partners are selling for your dive center is to add these items to the item section of the Dive Shop Manager Software. For example; if you give your agent diving packages including accommodation to sell you could first create a NEW ITEM GROUP and call it "Agent Packages". Tue, 14 Dec 2010 02:51:28 -0700 http://www.prodata-software.com/diveshop-manager/Article22.html 2.6.4. is only a minor, nevertheless an important upgrade to DiveShopManager (DSM). In fact it is so important that we wouldn't want to wait until 2.7 comes out. Making more money for a dive center has always been a main purpose of DSM and 2.6.4 is a step further in this direction. You can now get accurate statistics about all sales in a dive shop. Upon entering a desired month, you are presented with a list of all items sold during this particular month and year. This way you can, for example, compare sales of the month August in this year, to sales of the same month last year, or the year before. You will also quickly learn what sells best, what's trendy? Now you can push more advertising on these items and make them stand out, thus make even more sales. This tool will undoubtedly helps to detect trends faster and stay therefore to on top of things. The request for this feature came from a clever manager at Alvaro Diving in Koh Tao Thailand. Thank you for the feedback. Wed, 18 Aug 2010 03:30:59 -0600 http://www.prodata-software.com/diveshop-manager/Article21.html We are living in competitive times. The number of scuba divers around the world is growing on a daily bases. The scuba diving industry is one of the fastest growing tourism businesses in the world. On the other hand, new dive centers also open everyday, and like everywhere else in the business world, only the stronger ones and the most determined will survive. To become strong in the diving industry you need a good marketing strategy and today this involves mainly a good internet marketing strategy. One of the most important rules of internet marketing is that most sales are made with email lists. Email address lists are the most valuable tool of internet marketing today. When a fun diver or an open water student signs up in a dive center, he willingly gives you his email address so you can later contact him. Most dive shops fail to do so, because they have the email addresses on the check-in sheet the student filled in when he arrived at the dive resort or on the student record file and that's it. Some resorts use Excel or something similar to collect their customer data, but most of them never use the addresses to send newsletters to their existing customers. This is a waste of a brilliant marketing opportunity, sitting right there in your dive shop, waiting to be made use of! Meanwhile, your competitors are collecting email addresses and sending out monthly newsletters to all the people who have been diving with them over the past years. These are thousands of people getting every month an email from the dive shop they have already been diving with and therefore, from people they personally know. But there is more to it! Read on to find out how you can make more provit in your dive center by using DiveShopManager 2.6.3. Sun, 06 Jun 2010 05:03:03 -0600 http://www.prodata-software.com/diveshop-manager/Article20.html With the release of DiveShopManager 2,6,2, many tasks have become even easier. A NEW USER MANUAL has been added and each button of the software has now a descriptive tool-tip text. The moment the mouse hovers over a button it reveals all it's functions, in easy to understand words. After one or two weeks, when you don't need the Tool-Tips anymore because by then you will know your way around the software with ease, you can simply turn them of in the start menu of DSM. [...] Mon, 12 Apr 2010 08:24:10 -0600 http://www.prodata-software.com/diveshop-manager/Article19.html A New Year, a New Decade, a New Era A new year and a new decade has just begun and here comes your chance to start a new era in your dive resort. Take advantage of our one-time " New Decade" Offer giving you the chance to increase your cash flow right from the start! Start working with DiveShopManager 2.6 today and dramatically improve the success of your dive business. You will never need to look back! DiveShopManager 2.6 is again better than the previous versions, has new features and a better user manual. Try the new DiveShopManager now in your dive centre. The free trial software is not time limited anymore! You can try it out in your own time without any pressure. Tue, 05 Jan 2010 05:47:31 -0700 http://www.prodata-software.com/diveshop-manager/Article18.html "Three years after the first version of DiveShopManager 2.0 and almost five years after the release of DSM 1.0, we feel that we have created the world's best dive center software so far! DiveShopManager 2.5 doesn't leave much space for more wishes! DSM 2.5 is faster, it is extremely stable and it contains many new features like; even better statistic views, lockable financial statistics, exportable payment lists to be used in third party software, a birthday calendar, hourly rentals, and more. But the biggest change on the new DiveShopManager 2.5 is it's online capabilities. You just gotta love this! [...] Sat, 29 Aug 2009 04:14:18 -0600 http://www.prodata-software.com/diveshop-manager/Article17.html Our promised update of DiveShopManager to version 2.5 is a bit off the calendar. The main reason for the delay is that we had to build some more special request features like the password protected statistics and report area, allowing only administrators to create statistic reports and export data. Talking about exporting data. DSM 2.5 will be able to export all invoice and cash register data for any range of time to an xls file. The xls file can than be imported to any bookkeeping software or excel table. One more interesting new feature in DiveShopManager 2.5 and the biggest change so far is the ability to use the internet with DSM! What about if you could collect your customer data prior to their arrival in your dive resort easily via a web form that is integrated or hooked on to your existing website? You could have all forms printed out and ready for signing at the customers arrival. Your customers will love you for that because it saves them valuable holiday time and your dive center will make a very professional first impression! In case you don't have a well functioning and top ranked website yet, we recommend to have a look at our internet marketing company - they brought our and many other products and services to the top and the specialize in internet marketing for dive resorts an dive shops. They will also be able to integrate the web form and tell you exactly how to download and import your customer data into the new DSM. Whilst the technicians are working their heads around solutions and the many new features in DSM 2.5, the software awards for DiveShopManager keep coming. Hey, and they haven't even seen the new version yet! Here are the latest software awards for the best dive center software. If you haven't tried DSM yet, just hit that huge download button on top of this site and manage your dive center with a software that has been especially designed for that! Thu, 09 Jul 2009 21:53:02 -0600 http://www.prodata-software.com/diveshop-manager/Article16.html It won't be long anymore! By next week we will be ready to release DiveShopManager 2.5! The big jump from version 2.03 to 2.5 happened because of the long development phase without actually releasing any of the versions in between. With more than 30 changes our dive center software has now become better than ever! Like always, we have been listening to the voices of our users and implemented most suggestions that came up during the past year. Two years after the final release of DiveShopManager 2.0, we are proud to have so many dive centers in so many countries working with DSM!Here are some of the improvements, added in the new version: DSM 2,5 will have a birthday calendar, allowing you to send out birthday e-mails to your divers. Additionally to the daily rentals there will also be hourly rentals for water sports such as kite surfing, wind surfing, kayak rental and so on. Furthermore, the cash box statistics will be password protected. New in the cash management section is, that the invoice data can now be exported, allowing the use of the data in third party book keeping software. We will keep you informed here, when the new version of DiveShopManager is ready for download. To upgrade from a previous version, simply download the upgrade package and follow the few steps in the 'readme file'. To be amongst the first to try DSM 2.5 and to stay informed about all our new software development, please Subscribe to our Dive Shop Software - Newsletter by Email Thu, 18 Jun 2009 22:14:14 -0600 http://www.prodata-software.com/diveshop-manager/Article15.html The economy goes down everywhere and the scuba diving industry isn't an exception of the phenomena. My buddy Greg at divebuddy .com has just written an interesting blog about it. The article begins like this: "Everyone knows the markets and economy are down big time. Dive shops all over the world are feeling the pinch. I’m worried that next year there may be a mass exodus in the dive shop industry. Most mom and pop businesses keep a few months worth of expenses on hand to survive a slump...but I imagine that money is either gone or nearly gone by now. Business owners are probably trying to sell what they can OR get loans from family and friends OR take equity out of their house." Read the rest of the article at DiveBuddy.com Fri, 12 Dec 2008 20:35:03 -0700 http://www.prodata-software.com/diveshop-manager/Article14.html Due to the many requests, raining on our head right now, i felt obliged to update the FAQ database once more. DiveShopManager 2.03 can do a lot of things that efficiently help to make a dive center more profitable. It can also help to run things smooth in the office and give you a great overview on all income and expenses of your dive resort. We do recommend though to go through the step by step instructions of the user manual while setting up the software for the first time. Due to the nature of the scuba diving business DiveShopManager is a very complex software. - I said complex, not complicated. The software is built upon logically happening events, so whenever you get stuck, just think how you would solve the problem with pen and paper. You will soon discover that it is not much different but far more effective to work with a software. If you do need help and you could not find the answer in the FAQ Database for the user manual, don't hesitate to contact our support. Your request will be answered within a few hours at most. Sun, 17 Feb 2008 00:32:38 -0700 http://www.prodata-software.com/diveshop-manager/Article13.html We have great news from our development center; the dive resort software DiveShopManager has just been updated and a new version has been released with this update. DSM 2.03 has now even more statistic views and print possibilities. We also had to widen some summary number fields for our customers in Turkey and Indonesia. Nevertheless, there weren’t many bugs to fix what showed us that DSM is now running absolutely stable and without any crashes on all systems XP,Mac OX10+ and even on Windows Vista. And for our Macintosh users; we have upgraded DSM to work on the new Mac Panther and Mac Leopard versions as well. Sat, 16 Feb 2008 02:55:15 -0700 http://www.prodata-software.com/diveshop-manager/Article12.html The Hotel Reservation Software HotRez is a Room Booking Software that allows hotels to organize their customer data, print invoices, check for available rooms, send e-mails to customers, make reservations and bookings and much more. Free demo available. Thu, 22 Nov 2007 18:43:14 -0700 http://www.prodata-software.com/diveshop-manager/Article11.html As promised, we keep being busy with the dive resort software and have added some new statistic features that will make it easier to work with the numbers in the cash box. You can now print the cash box as daily journal. You can also print a list of all entries in the cashbox over any period of time. Furthermore you can print all sub-accounts separately for any period of time. A visible booking number has been added to each entry in the cash box, so you can add the number to any receipt or invoice that you keep in your physical folders. You can find the update and the new version of DiveShopManager in our download section. As always, the update is for free. If you haven't downloaded the software yet, just download the new version. You don't need to update. Fri, 19 Oct 2007 20:00:30 -0600 http://www.prodata-software.com/diveshop-manager/Article10.html   With our newest update - Updates are free of charge for all customers - we have not only got rid of an old problem that prevented DSM to open correctly on some, very few, Windows machines, but we also took the chance to add a new feature to the software that has been requested from our customers. Learn more about the bug fix here. The new Quick Invoice is thought for 'bypassing' customers who are neither staying at your dive resort nor dive at your your dive resort. They maybe just want to buy a mask and a snorkel. The Quick Invoice is easy accessible through the main menu. Articles can be selected from your product list and sales commissions can be added to any staff member.The quick invoice can also be used for group payments and commissions can be added to any partner account. Therefore additionally we added 'sub-accounts' to the Quick Invoice. This means that Quick Invoices can be used not only for sales anymore but you can add any incoming payment to any sub-account you have created in the "Cash Box" section. Have a look at the easy work flow of the Quick Invoice >> Another new part that comes with this update is the 'Cash Control'. Each staff member has a cash in/out page now. I'd like to call it another Real Life Feature. In most cases the Dive Shop Manager or Owner won't be the last person to leave the office in the evening, so who takes the money out of the register in the evening? What if after the night dive someone needs to pay the bill and only the divemaster is still in the dive shop? Honestly, in practice and if you don't have a big safe in your dive center, the money will be taken out from different employees during time. This amount can be signed in and out now in the cash box when you close the register for the day and will be automatically added to an account page in the staff section. Sat, 07 Jul 2007 21:38:27 -0600 http://www.prodata-software.com/diveshop-manager/Article7.html We have lately made some changes, some required from our friends who work at a Werner Lau Resort on the Maldives, some ideas came from Khao Lak in Thailand and some parts we had to upgrade because of better functionality. If you have downloaded the test version please let us know if you have any wishes or suggestions. Fri, 29 Sep 2006 21:03:16 -0600 http://www.prodata-software.com/diveshop-manager/Article5.html We have just added some new demo and help movies to the website. Have a look arround and see what this dive resort software is capable off. Tue, 29 Aug 2006 00:11:07 -0600