Version 2.6.3

 

USER MANUAL

 

 

IMPORTANT NOTES:

 

DiveShopManager 2.6.3 (DSM) includes many new features. Please take the time to read through this manual so you can make full use of this fantastic software in your dive center. We have found that it is virtually impossible to fully use DiveShopManager and not INCREASE your profit!

 

Once you install DiveShopManager 2.6.3 please follow the instructions in this manual. Keep in mind that you will only have to set up your software once and this will make organizing your dive shop much easier for ever after.

 

 

General instructions for use of this manual

 

This manual is written in such a way as to be used as a walkthrough guide to all the functions of DSM 2.6.3. Therefore, we recommend that you read it from beginning to end, once you have installed DSM on your computer. You can also simply read particular sections as and when you need to use them, however, you will get the most out of your new software if you take the time to go through all the sections one by one. Don’t worry; it gets easier and faster as you go along.

 

Throughout the manual you will find some phrases marked in dark red. These are links to specific other sections of the manual. To use these links, press the control button on your keyboard while clicking on the link.

 

 

General instructions for use of the software

 

All information entered in DSM is automatically saved. Therefore, there is no need for a SAVE button.

 

Most sections, such as the Customers and Staff Members sections of DSM, have one default file already entered into the database. This is necessary for the operation of these sections. You can, however, overwrite this file with your own data or create your own first file and then delete the default file.

 

Dates are recorded in DSM according to the settings of the operating system on your computer (e.g. MM/DD/YYYY, or DD/MM/YYYY).

 

Navigating through DSM:

 

Please use the combination of ALT+TAB keys in order to switch between DSM and another application. This also applies to reading this manual while working on DSM at the same time.

 

DSM is a database. Therefore, as in all databases, using the ENTER key on your keyboard is not a substitute for clicking OK in a pop up box. This key is used to create line breaks in the fields you are completing at any time. If you do not want to use your mouse to click on the pop up box buttons in DSM, please use the ENTER key on your numerical pad (i.e. on the square area containing number keys on your keyboard) or, if you do not have a numerical pad, please use ctrl + ENTER instead.

 

Keyboard shortcuts are disabled in DiveShopManager. You will find a number of “Copy to Clipboard” and “Paste to Clipboard” buttons in fields which allow text entries.

 

To delete entries always click on the “X” button beside the entry, or at the bottom right of the screen.

 

There is usually a blue arrow next to the fields that you can edit. To complete these fields click on or beside the arrow.

 

 

 

TABLE OF CONTENTS

 

1.      Opening the Program for the First Time

 

2.      Setting up DSM Preferences

 

2.1.          Set Password

2.2.          Company Address & Settings

2.3.          Dive Centre Logo

2.4.          Bank Information

2.5.          The Staff Section

2.6.          The Staff Salary Section

2.7.          Partners

2.8.          Partner / Agent Invoices

2.9.          Tasks & Wages

2.10.      Dive Courses and Fun Dive Groups

2.11.      Rentals

2.12.      Value Lists

2.13.      Register and Update

2.14.      E-Mail Settings

 

3.      Customer Data Entry

 

3.1.          Direct Data Entry

3.2.          Importing Customer Data from DSMSat

3.3.          Importing Customer Data from Web Forms 

3.4.          Importing Customer Data from Other Databases

3.5.          Searching for Customers & any other Data in DSM

3.6.          Customer Address Sets

3.7.          Customer Birthday Calendar

 

4.      Invoices

         

4.1.          Main Invoice and Commissions

4.2.          Resort Invoice Reservations

4.3.          Diving Invoice

4.4.          Sales/Rentals Invoice

4.5.          Live Aboard Booking & Invoice

4.6.          Invoice Statistics

4.7.          Quick Invoices

4.8.          Creating a new Quick Invoice                           

4.9.          Booking Quick Invoices

 

5.      Hotel and Resort

 

5.1.          Entering Data for your Own Resort

5.2.          Setting up Resort Rooms and Room Categories

5.3.          Setting up the Seasons & Room Prices

5.4.          Partner Resorts

5.5.          Check for Reservations

 

6.      Local Diving – Dive Roster

         

6.1.          Setting up Diving Value Lists

6.2.          Filling in the Dive Roster

6.3.          Adding Staff to the Boat List

6.4.          Adding Customers to the Boat List

6.5.          Printing the Dive Roster

6.6.          Dive Roster After Diving

 

7.      Live Aboard Diving

         

7.1.          Live Aboard Operator List

7.2.          Adding Live Aboard Operators

7.3.          Adding Dive Boats to Operators

7.4.          Entering Live Aboard Schedules

7.5.          Creating a Live Aboard Dive Roster

 

8.      Suppliers

 

8.1.          Supplier List

8.2.          Supplier Data Entry

 

9.      Shop Items – Product Catalogue

 

9.1.          Item/Product List

9.2.          Entering New Items

9.3.          Ordering Items

9.4.          Item Stock Control

 

10.  E-Mail and Newsletter

 

10.1.      Sending E-Mails to Stored Addresses

10.2.      Creating HTML Newsletters

10.3.      Sending the Newsletter

 

11.  Cash Box / Accounting

 

11.1.      Cash Register Overview

11.2.      Cash Box Accounts

11.3.      Cash Register

11.4.      Closing the Cash Register for the Day

11.5.      Cash Flow Statistics

11.6.      Printing Statistics and/or the Cash Box Journal          

 

12.  Backup

 

12.1.      Backing up your Data

 

13.   SSI Forms

 

13.1.      Prerequisites for using SSI forms (Setup)

13.2.      Editing SSI Forms

13.3.      Filling in a SSI Form for Courses              

13.4.      Filling in a SSI Form for Specialties

13.5.      Printing SSI Forms

13.6.      E-mailing SSI Forms

13.7.      SSI Student Numbers

 

14.  Troubleshooting

 

15.  How to Update DiveShopManager  

 

16.  Appendix I

 

16.1.      Change Log

 

 

1.             Opening DiveShopManager for the First Time                 Top

 

Click on the DiveShopManager icon  on your desktop. You will be presented with the start Menu Page of DSM.

 

 

What you see:

 

SHORT DESCRIPTIONS OF ALL BUTTONS ON THE START MENU PAGE: 

(Clicking on one of the buttons below will navigate you to the respective section of this user manual)

 

 This button can be found on every page of DSM, in all sections, on the top right corner of the page and will always navigate you back to the start menu page.

 

 In the Preferences section you will find most main settings like the Dive Center Name, Currency, Dive Courses, Fun Dive Prices, etc.

 

 In the Customers section you will find all customer relevant information, including the customer invoices.

 

 In the Suppliers section you will find all supplier information, such as phone numbers, staff, e-mail addresses, including previously ordered items.

 

 In this section you can add all the items/products you might sell in your dive centre, such as dive gear, travel tickets and other services.

 

 This button navigates you to the electronic dive roster of DSM. All daily diving activities are entered here.

 

 Lets you enter your own live aboard schedules and dive rosters and/or can be used to sell third party live aboard trips to your customers.

 

 In the Resort section you may store all information regarding accommodation. Aside from information about your own resort, you can also enter multiple other hotels or resorts.

 

 Navigates you to the e-mail section of DSM, where you first want to change the default settings to your own mail settings to send e-mails to your clients.

 

 The Staff Members section contains a list of all diving staff in your dive center, including languages and phone numbers for quick access.

 

 This button navigates you directly to this user manual.

 

 Quick Invoice is a fully integrated and easy access invoice section, especially designed for “walk-in” customers.

 

 This button navigates you directly to the list of all invoices. Open and most resent invoices are automatically shown on the top of the page.

 

 The FAQ button directs you to a short overview of questions and answers regarding the most common issues DSM users typically face. For further specific questions please contact support@prodata-software.com.

 

 The quit button ends the program, while automatically creating a backup of all your data before closing.

 

 Click on this button to buy the unlimited lifetime full version of DiveShopManager. A lifetime license entitles you to free updates forever!

 

 

2.             Setting up DSM Preferences                Top

 

You may want to secure the preferences section by setting a password, so as to protect the information you have stored there. The password you set for the Preferences will also be required in order to later access the payment lists and payment statistics in DSM.

 

When no password is entered, all staff members who have access to DSM also have access to the parts described above. Please also refer to section 2.5 for details on DSM Access protection.

         

 

2.1            Set Password                Top

 

                               I.      Click on  in the start menu.

 

                             II.      Click on .

 

                          III.      Enter a password for the Preferences area or leave the field empty if you do not want to separately secure this section of the software.

 

NB. If you do not set a password here, all other DSM users with have access to the Preferences page and will be able to change vital DSM settings, such as prices, wages and commissions. They will also have access to all Cash Box statistics.

 

                           IV.      Therefore, the password you set here will also lock access to the statistics of the  section, letting only administrators see, print and/or export them.

 

                             V.      Important: Do not lose this password or you will no longer be able to access the  or  statistics. In the unlikely event that you do lose your password, please contact support@prodata-software.com.

 

 

2.2            Company Address and Settings                Top

 

 

                               I.      There are 3 types of addresses in this section: your company, billing and delivery address. If all addresses are the same, you just enter the information once in the company address field and then use the blue arrow beside the field to copy the information into the next field.

 

                             II.      Two very important fields have to be set within the “Billing Address” section:

 

¨      The first one is the currency you work with. The currency selected here will be used throughout the program.

¨       The second field is for the dive organizations you work with e.g. PADI, SSI, CMAS, BSAC, NAUI, etc. You can add more than one organization.  . Please enter the Dive Centre/Dealer number in the respective pop up box. This will later be necessary in order to automatically complete SSI forms.

 

For SSI Courses only: If you certify with SSI in conjunction with another Dive Organization you can use the field SSI Name for a second dive center name.

 

NB. Use the field “SSI Stud#” to enter the last certification number made with SSI at your dive center before you started to use DSM. Using the integrated SSI form, the next generated student number will be 1 instance higher than the number entered here  (more about SSI forms in section 13 of this user manual).

 

                          III.      Printing your company’s address on the invoice:

 

 

To do so click the arrow on the empty field below the company address section. This will automatically insert your company’s address to all invoices. You can then edit this field separately, according to your country’s postal address format. Finally, click on the option below the field, to print this on your invoice. Keep in mind that if you have entered your bank details (see section 2.4 below) these will also be printed on the invoice.

 

 

2.3            Dive Centre Logo                Top

 

 

                               I.      At the lower left side of the page you have the option to enter two kinds of logos, depending on the shape of your company’s logo, to give DSM your own branding. The logo will appear in wages, invoices and orders. If you don't have a logo at hand you can enter your Company Name in the bottom field instead, and change it to a logo later on.

 

NB. You can only use one logo or the title at a time, to avoid overlapping.

 

 

2.4            Bank Information                Top

 

 

                               I.      Enter your bank information in this section for easy access and to print it on Invoices. 

 

 

2.5            The Staff Section                Top

 

                               I.      You can either create a new staff member file by clicking on the  title bar, or view and edit the default staff member file by clicking on the name of the staff member in the list below this title bar. The first option will bring you to an empty staff page where you can add all the information from scratch. The second option will take you to the respective default staff file where you can overwrite the existing data.  When you have added a number of staff members, you can navigate through their files by using the arrows in the  title bar on the top left of any staff information file.

 

NB. It is very crucial to maintain one staff member active, if a username and password has been set for any member of staff. Otherwise you may lock yourself out of the software. (Please refer to the Active/Inactive section below)

 

                             II.      The first 13 fields are for staff personal information. You may add as much of it as you like. However, the system only requires you to input a first name.

 

 

                          III.      The Function/Instructor No. field is needed by the software to complete forms and course entries, e.g. Divemaster #619410. The function can be selected from a pop up list, e.g. Instructor, Divemaster etc. To add more functions, click on the FUNCTION button in the top row of the page.

 

                           IV.      The Insurance Number can be handy in case of an accident e.g. DAN #678859 or you simply add “intern” if the staff is covered by your dive shop.

 

                             V.      DSM Access Protection - The Username and Password are needed to access DSM and should only be filled in if you wish to give this staff member access to the software. Otherwise, leave the fields empty.

 

                           VI.      The Nationality/Language field is to keep track of native language and multi-lingual instructor and freelance personnel details.

 

                        VII.      The Pool can be selected from a list. The pool is needed if you have multiple instructors or divemaster working together in one “pool”. Their income will be gathered in a pool and the summary then split to the amount of staff working in this pool. You can add multiple pools by clicking on the  button in the top row, e.g. Japanese Pool, English Pool, Divemaster Pool, etc. Each Staff Member can only be assigned to one pool.

 

                      VIII.      The Office selection. Select yes if this staff member is working in the office (e.g. collects money or calculates wages). This feature is used so that the staff member appears in pop up lists for invoices and other office related tasks that you want to keep track of who did what.

 

NB. For the purpose of maintaining an accurate dive roster, all personnel will appear in the staff list of the  section to which they can be added when they go diving.

 

                           IX.      The Active/Inactive selection can be used to keep staff information even if the staff member does not currently work for you, or if they work only part time e.g. as a freelancer. . An inactive staff member will not appear in any list and their login will be disabled (see point IV of this section). Nevertheless, a staff member can be re-activated at any time and will then re-appear in lists throughout the software. Of course, their login will also be enabled again. Use this function to keep “old” staff member information in the database. . Please refer to the  section of this user manual in case your re-activated staff does not appear in a list.

 

                             X.      Add a staff member picture if you wish.

 

                           XI.      Click on the   title bar to enter further staff information, e.g. Staff Instructor since 2002.

 

NB. We have also implemented a  button on the start menu page to give easy access to the most important staff information in your database, such as languages and phone number. A very helpful tool in case you urgently need a freelance instructor or dive master. The list shows all staff, active and inactive. This is simply a list (easily accessible without a password); no information can be altered here.

 

 

2.6            The staff Salary Section                Top

 

 

                               I.      In the Available Courses field click any course shown in the field to enter the salary for this staff member, either in percentage (%) or in the currency you have selected in the Preferences section. We have added all PADI diving courses in this section. You may add or change as many courses as you wish by clicking on  in the preferences section (see section 2.9 of this manual for details).

 

                             II.      Enter the salary information for each course separately and repeat this process for every staff member. To do so, click on a particular course and through the pop up boxes enter the salary for this course, either in percentage or as a particular amount. This can take some time, but it gives you the benefit of greater flexibility in assigning staff wages. You can later delete these fields if you wish to. You can edit the wages value at a later time if you wish, by clicking directly on the wages number (either the fixed commission or the percentage value).

 

                          III.      Fun Dive Wages. In the AVAILABLE FUN DIVE GROUPS field you can view all the Fun Dive groups you have entered in the system (you will have to enter these manually, see section 2.9.V). Clicking on one of the entries below this title bar will allow you to assign specific Fun Dive Wages to this particular member of staff, for the Fun Dive group you clicked on, though you can only have a set value here, not a percentage. The Fun Dive Wages will then be added under the WAGES PER FUN DIVE GROUP title bar. You can later delete these entries, if you wish to change them, and make new ones.

 

 

                           IV.      Click on the ENTER FIXED WAGES title bar, if you wish to add a fixed salary for this member of staff. Here you can also enter the frequency of the salary (e.g. monthly, weekly, etc.). A fixed salary can be entered in addition to the itemized Course and Fun Dive wages. Otherwise, leave this field empty.

 

 

                             V.      Bear in mind that if you have set a fixed wages value to be given for a diving course (e.g. Discover Scuba = $50), any discount given on that course will not influence the resulting staff wages. If on the other hand you have set a percentage as staff wages on a diving course (e.g. Discover Scuba = 25%), the discount given on the course will also be deducted from the wages.

 

                           VI.      Finally, we have implemented a great statistical tool within this section: you can see and/or print all courses for a particular staff member, within a particular range of time. To do so, click on the  tab and specify the range, by clicking on  and entering the Start and End date in the pop up calendar.

 

 

2.7            Partners               Top

 

This section of the  is used to share commissions amongst your dive center’s business partners, such as the next door car or motorbike rental business, or a travel agency that sells tickets to the dive center’s customers directly through the dive centre.

 

                               I.      In Preferences, click on Partners. This will take you to the Partner List. Click on a particular Partner in the list or click on the Partner tab on the top left. Then click on the New Partner tab.

 

                             II.      Enter your business partner’s information by clicking on the fields where you would like to add data. Entering an e-mail or website address will allow you to send an email or visit their web site with one click on the icon appearing next to the respective fields. You can also add tags for your partner, as you do for your customers, which you can later use in order to search for similarly tagged partners (for more on tags go to section 3.1.IX).

 

 

                          III.      Partner information such as agreements can be added in the  section of this page. Click on the title bar to make a new entry.

 

                           IV.      Enter the partner’s payment information, such as their bank details and how they are paid.

 

 

                             V.      You may also add  about this partner in the bottom left field.

 

                           VI.      Setting Partner Commissions. You can specify if the new partner will receive commissions. Within the PARTNER PAYMENT title bar, click on the COMMISSIONS field and choose YES or NO from the pop up box. If you choose YES, this partner will appear in the appearing commissions list within every customer’s invoice, each time you wish to give a commission for something.

 

                        VII.      The  shows you all partners entered into the system. Click on the desired partner to open the relevant partner page.

 

NB. Important Note regarding Live Aboard and Hotel/Resort Partners:
If your dive center has an agreement with a live aboard or a resort/hotel partner, according to which customers pay the full price for their services at your dive center and you forward the money to the partner at a later time (e.g. your dive center has to pay 70% to a live aboard contractor, while you keep 30%), you will have to add the partner’s information to this partner database as well as the live aboard or hotel/resort section. To do so simply click on the  and  buttons in the Partners section.

 

 

2.8            Partner / Agent Invoices               Top

 

 

The use of this section of DSM is for dive shops who work with agents. Agents send customers to the Dive Shop expecting a commission. As customers pay the agent directly, instead of the Dive Shop, we have created this section to allow you the possibility to pay the agent their commission through DiveShopManager. The way this works is that you invoice your agents for the full price your customers paid them, and then give them a discount for the percentage of their commission. If for example a customer paid 1000 US dollars for a service from your dive shop, and the agent gets 10% of that price, then you invoice your agent for 1000 US dollars, giving them a discount of 10%, which now means they need to pay you 900 US Dollars. Alternatively, you can simply invoice the agent the full amount, minus their commission you’ve calculated in your mind.

 

Please note that for the amounts on diving packages or fun dives and/or diving courses paid through Agent invoices the appropriate customer must be discounted on his invoice in DSM since he has already paid the agent for your services.

 

Here’s how you invoice agents:

 

                               I.      In the Start Menu click on  and then on PARTNERS to go to the  of DSM (we have already added one partner to this list by the name of "First Partner").

 

                             II.      From this list, click on the partner/agent you are about to invoice. The selected partner’s information file will open.

 

                          III.      Now click on NEW PARTNER INVOICE, to the bottom right of the page, in order to create your first Partner invoice.

 

                           IV.      Select the staff member from the appearing list of names. This would be the name of the staff creating this invoice.

 

                             V.      You now have 2 options: a) you can enter an item/service from your Shop Items, which requires that you have previously entered this item in the actual Shop Items of DSM, or b) you can manually enter an item/service which is not already stored in your Shop List. We recommend that any item you invoice more than one time is added to the SHOP ITEMS section so you can select it from the list. Remember to enter something on the invoice with regards to the description of the invoiced item; e.g. the customer name, ID number or the respective customer invoice ID.

 

NB. Agent items can include services, such as for example, '2 Dives per customer - Excursion Boat 1'. 

 

                           VI.      You can add more than one item to the same invoice.

 

                        VII.      Finally, if you choose to give your agent an invoice for the full price, including the discount for their commission, click on the blue arrow beside the discount field and enter the discount (the agent’s commission). You can also enter staff commissions, in the field below the discount field; you might need this for example if you have a member of staff taking care of this particular section of your dive shop who you wish to pay extra according to the revenue they create.

 

                      VIII.      A good idea is to create agent accounts, one for each agent, or one for all agents, within the Cash Box section of DSM. This way DSM can collect statistics regarding the amount of money you have made through your agents’ help across a particular period of time; say a year. Then you would be able to make an informed choice regarding increasing a particular agent’s commission, if they have sent you a great number of customers.

 

                           IX.      Once the invoice has been paid, click on Payment, then select the date and how the invoice was paid in the pop up boxes, select the staff member who entered the payment from the list and next in which account you would like to appear for your statistics (this account could be “Agents” or Agent Alpha”, “Agent Beta” etc. Accounts are created in the “Cash Box” section of DSM). Finally add the sum that has been paid to the invoice. The amount and invoice data will now automatically be transferred to the cashbox and to your statistics. Clicking the “OK” button at the lower right side of the invoice will close the invoice. A closed invoice can not be altered. To change or to delete information on a closed invoice, you will need to re-open the invoice by clicking the “X” button next to the “OK” button. The status of paid and unpaid invoices is also visible in the invoice list.

 

 

                             X.      Sending the invoice to the agent is easy and can be done by email directly out of DSM. Please refer to the section e-mail settings to make this work. You can also print the invoice and send it by Fax. Click the Mail or the Print button to do so.

 

 

2.9            Tasks & Wages                Top

 

One of the most sophisticated parts of DSM is the Task Manager. Confronted with the ‘task’ to find a way to cover all the different payments and commissions that occur in a dive resort, we have found a most user friendly solution. We have developed a simple way to make the wages ready at the end of each payment period and/or to pay commissions to either staff or partners of your dive center.

 

Usually one would calculate staff wages all at once at the end of the payment period (e.g. the end of the month). On DSM you can now start calculating staff wages at any day of the month, with a view to completing the calculations at the end of the month. Your calculations will automatically be saved so that you can return to them at any time. This allows you to spread your wage calculation work across time, instead of having to spend several hours in one lot, in order to complete this task. Please keep in mind that if you print your work half way through the month, this will mean that you will have to start calculations anew (i.e. the task will have been completed and you will have to start a new task).

 

A golden rule for your task management is to open or ‘create’ a  every time you or your staff prepare wages, be it for either your entire staff, a group of staff, a group of partners, a single partner, or a single freelancer.

Give every new task a meaningful name so you can find it again easily!

 

NB. You will have to enter some fun dives and courses, as well as commissions to a customer’s invoice, before you can work on this section. Refer to the invoice section for instructions on how to do this.

 

                               I.      Within Preferences, click on TASK LIST. This directs you to the WAGES/COMMS page, which includes the following buttons. We look at each of these buttons in turn below:

 

(1)                Creating a new task in order to calculate staff wages for a particular range/period of time.

(2)                Continuing to work on any previously started task or completing a task.

(3)             Preparing partner commissions which can be paid out upon completing the task.

(4)             Viewing the instructor and divemaster data in the pool section.

 

                             II.      Creating a new task.    Before you can start summing up wages for your staff you need to create a new Task. Tasks are files where your information for all wages and commissions over a certain period of time are collected. To create a new task, go to  and click the  tab and then click on new task  (or select from the list a task already created, in order to edit it).

 

                          III.       In the task description box, give your new task a meaningful name, as in our example, “Summary – December 2010” or “Wages December 2010”.      

 

                           IV.      Click on . By clicking on the numbers on the top right of the screen, select a staff member you previously added to the database within the Staff section. Click on  and select the task you created in step II & III above, from the list that appears. You can work and edit on a task as long as you haven’t printed it out. If you haven’t created a task yet, please create it now, following the instructions in step II & III above.

 

                             V.      If you have agreed a “Fixed Salary” (fixed monthly/weekly salary) with the staff member, click on the blue arrow within the Fixum field. The agreed fixed Wages will then be imported from the Staff Salary section as described in point 2.6 above. You can now add the amount to the wages of this task by simply clicking on the blue arrow next to the fixed wages entry. If you see no information beside the blue arrow, then no fixed salary was previously entered in the staff section for this staff member.

 

 

                               I.      There are three types of invoices you can access in the staff wages  section. Click on paid invoices  to see all previously paid invoices concerning the staff member you selected from the list in step IV. Click on  to see partially paid invoices, or click on open invoices  to see all currently unpaid invoices concerning this staff member.

 

                             II.      Now you can start to pay some or all of the visible entries by clicking on each entry. When you click on any entry on this page it will be transferred to the “Pay-Out” field to the right of the page. If you make a mistake, simply click on the entry within the “Pay-Out” field so as to restore it to its original place and state.  In the Fun Dive WAGES section you will find all the fun dives that this staff receives payment for.

 

 

In the COURSE WAGES section you will find all diving courses taught by the staff member. In the COMMISSIONS section you will find all commissions to be paid out to the staff member. If one or all of those fields are empty, there is nothing to be paid to this staff member. Or if you think that this is not correct, check to see if the entry you are looking for is paid and if you are looking in the correct folder, i.e. “PAID INVOICES”, “PART.PAID INV.” or “OPEN INVOICES”.

 

 

 

 

                          III.      When you have placed all the entries you wish to pay out to this staff member in the “Pay-Out” section, proceed with the next staff member. To navigate through staff members you can either use the arrows  next to the title of the “Pay-Out” section, or select a staff member from the .

 

                           IV.      After you have completed the task you are working on, click to print out the wages for all the staff members you have included in this task. Remember, that you cannot make changes to any task that has been printed. If you accidentally hit the print button, you will have to open a new task and make the remaining entries in this task. This action has no influence in either payments or statistics. You will simply have to put the two printed pages together manually.

 

                             V.      When you need to pay out an instructor/freelancer outside of the regular payment period, simply open a new task and give it a meaningful name, such as “Freelance Peter – Payment January 09”. Complete the entries you wish to pay out, as described above, and click on print wages . You can still work on any other previously opened task.  

 

                           VI.      PARTNER COMMS is to be found by clicking on Task List.   This stands for partner commissions. For example, select a task or create a new task for commissions and call it something like “Partner Commissions December”. By clicking on the  button you will be directed to the Partner Commissions page. Similar to the above description of the Staff Wages, select the entries you want to pay out from ,  or .

 

                        VII.      Select each entry you wish to pay out, from the sections on the left. Upon clicking on the entries, they will be transferred to the “Pay-Out” section to the right. If you make a mistake, simply click on the entry in the “Pay-Out” section in order to undo your action. Click on Print Commissions  after you have selected all the entries you wish to pay out.

 

                      VIII.      POOL/TASK. Click on the  button to open the pool overview. Click on SHOW POOL/TASK  and select first the pool and then the task from the list. Here you can see exactly which instructor/divemaster has contributed to the pool and how much, and the wages they will receive.

NB. To learn more about the Pool Section follow this link.

 

 

2.1            Dive Courses and Fun Dive Groups                Top

 

                               I.      To set up the diving course and fun dive prices for your dive center go to  and click on the  tab.

 

 

 

                             II.      You will find that we have already added the basic PADI courses in this section. You can alter or replace courses by clicking on the appropriate field in each line within the Courses section. You can delete the course entries you don't need.

 

                          III.      To divide a diving course into more than one part, first select the course by clicking on it. The course is transferred to the section below, where you can edit and/or add course parts by clicking on their name. You can also change the prices assigned to each part if you so wish. If you do this, please make sure that when you have finished your editing, the total price of the course parts (shown at the bottom of the page) is the same as the course price shown in the courses section above. You can delete a course part if you don’t need it anymore.

 

                           IV.      To enter a new diving course, click on the  title bar and enter a short course description and the price of the new course. You can edit a description by clicking on the blue arrow next to it.

. In the Pic-Card field, enter the price the shop pays for the card. This will be used for Statistical Calculation of the revenue on the main invoice page of each customer (in the right lower corner of each customer’s invoice).

 

                             V.      Creating Fun Dive Groups. You can create your own Fun Dive groups assigning specific prices to each; we have already added Course Dives in this list, though these are always included in the course and never charged extra. We have also created a Fun dive Group. To create new fun dive groups, such as Beach Dives or Boat Dives, click on the FUN DIVE GROUPS button above. This will provide you with a list of all current groups (you cannot delete the Course Dive Group). Then click on the NEW GROUP button. Assign a Fun Dive group Code (maximum 3 Characters), a group description and a staff salary per dive.

 

                           VI.      Once you have created your Fun Dive Groups, go back to the Diving page and click on the SELECT FUN DIVE GROUP tab to the right of the page. Click on the group you have just created. Now click on the NEW ….(THE NAME OF YOUR NEW FUN DIVE GROUP) tab and enter the price information for these Fun Dives. In the following pop up boxes you will set the specific prices for any particular range (number) of dives booked by a customer; e.g. booking 1 dive will cost a particular price, booking between 2 and 5 dives will cost less for all booked dives, and so on. First state the start of your range (enter a number), then the end of your range (enter a number) and then the price for that range, e.g.: “2”, then “5”, then 40 Euro. You can repeat these steps for all your dive ranges and all your groups of Fun Dives.

 

NB. In cases where a dive center has only one price for fun dives, enter the highest expected number e.g. “100” in the ‘end of range’ pop up box. The first 100 dives will then be assigned the same price.

 

                        VII.       Extra surcharges, such as for night dives or Nitrox dives, can be entered in the field below the fun dive prices. Each Extra Surcharge needs a 3 to 4-character code (e.g. EANX for Nitrox) to be identified later on in the  section. Enter the prices for surcharges the same way as above. Surcharges can later be selected from a list in the Diving Section. The surcharge will then be added to the normal diving price on a customer’s invoice, if it is checked on the dive roster within the Local Diving Section.

 

                      VIII.      Statistics for courses and fun dives can be seen by clicking the Statistics  button. Click on New Statistics  and enter the dates for the time range you wish to view, by entering the start date first, followed by the ending date in the pop up calendar. The system will now show all fun dives and courses in this particular period of time. All statistics can be printed by clicking the  button.

 

 

 

2.2            Rentals                Top

 

                               I.      To set up the rentals and rental prices for anything you might rent out in your dive centre go to  and click on the  tab.

 

 

                             II.      The Rentals part is useful for renting out dive equipment and/or if you rent out motorbikes, cars or kayaks at your dive center. It can also be used for 3rd party rentals. Like all parts of DiveShopManager 2.6 the rental manager can be customized to your needs. You can also add commissions for staff or partners to the rentals, directly within the customer’s main invoice.

 

                          III.      To set up your daily rentals first create a Main Rental Group on the  tab, e.g. Motorbikes. Then complete the next pop up by telling DSM whether you will rent out items within this group on a per day or per hour basis.

 

                           IV.      Clicking on the main rental group you created in the previous step, will temporarily transfer your main group, e.g. Motorbikes, to the middle section of the page. Clicking on the title bar of the transferred main group,  will allow you create sub-groups, such as e.g. Honda Dream 100, Honda Wave 125, Yamaha Nuovo, etc.